Communication Skills Hints


Kitchen Nightmares
May 16, 2012, 12:46 am
Filed under: Uncategorized

I watch way too much reality TV.  The common thread seems to be people not listening to people. If you watch for it, you will see it clearly. The easiest target is Teresa of the New Jersey Housewives but many of the Housewives are not that much better. The best example of what a lack of strategic listening can do to a business is Kitchen Nightmares.  Have owners of a business ever paid less attention to their customers and employees than these restaurant owners.   The only people close are the business owners Tabatha helps recover.  Listening is critical business skill.  Tom Peters comments on strategic listening are very real.  Significant business improvements can be made through developing listening skills.  Training is available at http://www.lwsnconsulting.com/communication.htm

 

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