Communication Skills Hints

Do you mind if I strap your PDA to my forehead?
October 31, 2011, 2:40 am
Filed under: Uncategorized

Do you mind if I strap your PDA to my forehead so I can pretend you’re looking at me when I talk?  This was the question in a recent Bizzaro cartoon.  Aside from the commentary on the broad spread addiction to PDA’s, this is an unfortunately all too accurate assessment of many people’s listening skills.  Most people attribute a high percentage of communicating to others to body language.  This is equally true with listening.  Giving people your undivided attention when you are listening to them provides several advantages.  It provides a more comfortable environment for the speaker.  It thus encourages the person to keep talking, aka providing you information about their perspective.  Strategically, this provides us with an enhanced capability to influence others and resolve conflicts.